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Telesales Contact Management
Customer:
Enact Energy: TRURO, CORNWALL
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Industry:
Telesales - Heating Grants
Client:
Adrian Wright - Managing Director
Foundation:
MsAccess, VB integrated with QAS
Description:
A fast-moving database of contact records enables the user
to intuitively enter and change data with the minimum of effort.
Designed both for 'keyboard' and 'mouse' operators to ensure logical
screen handling. Integrated QAS address system. Logging of all contacts
with clients. Also timed log of operator actions.
Fully networked, providing fast search facilities, and screen/print
lists of contacts by sophisticated search parameters.
Client comment:
"This system uses most of the facilities available in MsAccess!" "
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