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Telemarketing System
Customer:
John Knowles Company: FALMOUTH, CORNWALL
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Industry:
Marketing & Telemarketing
Client:
Tricia Nicholson - Manager
Foundation:
MsAccess & VB
Description:
A fast-moving database of contact records enables the user to
intuitively enter and change data with the minimum of effort.
Designed both for 'keyboard' and 'mouse' operators to ensure telemarketing
operators have logical screen handling. Timed log of all contact data
changes by operator. Fully networked, providing fast search facilities,
and screen/print lists of contacts by sophisticated search parameters.
Fully networked throughout the office.
Client comment:
"We are able to set achievable 'contact list' objectives for our
telemarketers, and they are able to update the data in the system whilst
on the phone with complete confidence".
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